If you need money quickly - These are the people to contact.
I have used this company a couple of times over the last year - Each time due to a lack of funds in my bank account meaning I would potentially incur expensive overdraft and unpaid item charges.
The money went into my bank account within 10 minutes and was taken out via direct debit on the specified payday.
The downside however:-
Since I registered with this company - I received many texts asking me if I wanted to 'extend' the loan (For a fee)
I also started receiving random texts from other company's offering me a loan (I'm assuming this company has shared my details)
Finally, Beware the extremely high interest rates and ensure you have funds to pay the loan back.
Overview - Great for an emergency short term loan - Beware the interest and sales pitch afterwards.
Purchased a RC Tank for my Sons birthday on the 29th April (He's a huge fan of anything tank related at the moment therefore decided to splash out as a treat)
This arrived promptly on the 1st May - Great product however when I tested same day of receipt I found the tank was faulty. Logged a ticket same day and waited....
7th May, still no response so I requested an update and waited......
10th May, received a response asking if they could send a spare part out for me to fit!!! I begrudgingly accepted the same day (As long as the warranty wasn't voided) and waited........
I Phoned Nitrotek on the 15th May to find out what was going on and was faced with a rude man called (name) who advised I had "responded yesterday three times" and "someone would probably contact me same day to sort it out".
I've phoned up again on the 16th (Today) asking to speak to a senior manager / Director and was told i couldnt and to "log a ticket" by (name).
As a consequence, my son has no birthday present due to Nitrotek's utter incompetence - Absolutely disgusting service and I will never be using this company again!
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