Right from the very beginning when I started looking at hot tubs this Company stood out from the rest. I visited 3 of their showrooms, Ashford, Chemlsford and Orpington, and I asked the same questions each time and got consistent answers. They were the only Company that could tell me accurately the cost of running one, how to maintain it, the pitfalls of water care and care of the Hot tub itself. I've had mine for two years now and everything they said was true. I've had them out three times, twice for something cosmetic and once for a faulty light. Every time I've had the same experience, friendly, helpful, knowledgeable ..... and when they say they'll turn up they do on time with the right paperwork fully appraised of the job they've come to do. The last time they came they even asked if i'd like to order chemicals that the engineer could then deliver to save me the postage. Whoever own the firm has a really good team, i've never spoken to an unhelpful person. I love this firm, definitely the John Lewis of the hot tub word!!
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