i buy a phone from t-mobile to find out that the phone was not working also buy a credit with the phone when arrived there was no credit on the simcard and the phone was saying emergency numbe,r only phone t-mobile to discuss this with them so they could sort it out all. I get was them be rude hanging up the phone and told me they cant hear me and also putting me through to other department, and i am told that they will send me a bag to put the phone so they can fix it have not recieve the bag yet been 4 days also was told to go the shop so they can top up the sim i never buy the phone in the shop. I buy it on there website t-mobile i have 3 contract with them and am going to terminate, all been with t-mobile for 11 year and back than if you had a problem they would help you and never had to complain, but seen 2 year ago i notice they have become the worst customer service ever and am goin to change to a different mobile network.
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