Sandra Smith´s profile

Reviews (4)

Nigel O'Hara Diamond Jewellers

Full marks to Nigel O'Hara No marks to Citizen

Buying from Nigel O'Hara was quick and easy and their aftersales follow-up was to the same standard. Unfortunately the Citizen watch I bought, is not suitable for my purpose as the technical information supplied was very misleading. My numerous attempts to contact Citizen have failed due to all emails being returned as undeliverable and faxes not responded to. What member of the public would know that 30m water resistant means that it is only resistant to sweat and the odd splash??
I will not buy another Citizen product again.

Keeping the Customer Informed

I cannot fault this company. They made numerous calls and followed up with emails to keep me in the picture regarding delivery. They arrived exactly when they said they would and took my old heavy freezer away at no extra cost. The two delivery men were polite, helpful and a credit to their company. If only the U.K. was run with such efficiency!

Victoria Plumb

Quick and easy

Buying from VP was very simple. The items, although not yet installed look to be good value. Some items that i needed were not in the VC range and so i had to go elsewhere but generally I was impressed with my purchases.

18 August 2013

Reply from

Dear Sandra Smith

Thank you for your feedback, a Customer Service Representative will be contacting you for more information in regards to the products you couldnt locate on our website.

Kind Regards
Victoria Plumb

No problems

Turned up for collection exactly when promised. Everything went very smoothly and the parcel was delivered quickly.

Sandra Smith´s profile

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Sandra Smith
United Kingdom