I bought products before based on the very reasonable price. The products looked like metal but wasn't. It broke 4 months into use. I requested a new one and it was sent free of charge. Exactly what should have happened. The product broke again 1 1/2 years later. I didn't like that it broke but I wasn't that upset about it because again the price was very reasonable. I went to the website and saw a product that looked like one piece construction, I took another chance on Hudson Reed. I was very satisfied to see that the product was made considerably better. I'm extremely satisfied with my current product. I will be a future customer if Hudson Reed continues with it current product quality at it's current price point, 'jacked-up" for some reason like most companies.
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