Simply failed to turn up on the appointed day. It is not possible to contact them by phone. So I tried for a refund instead, no luck with that either, until I started legal proceedings and eventually got my money back.
Amusingly, five days after they were booked they did turn up without any notice.
These monkeys need their nuts cut off.
After a nightmare experience with Parcelmonkey I was nervous about using an Internet based service again. Happily the P4D service worked just as promised and the call to notify me of what time the collection would be was much appreciated.
The only slight downside was the high cost of insurance.
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