Worldstores is an on line shop very well organized.
At all stages, since the purchase, the service is very well maintained and accurate. The courier used implements a procedure to inform the recipient that I think is one of the best ever (phone calls, emails etc... high availability).
I unfortunately had some problems with the product selected, mainly due to manufacturing defects not directly attributable to Worldstore, the replacement took place in a very very short time and the staff was really helpful and proactive.
I can highlight the good communication with all those involved in the process.
Despite the problem of product I can say, as an passionate internet buyers, this online store is really professional.
I would like to say something more after had seen the other costumers opinions.
Just wanted to clarify that:
- 30 minutes before to arrive the courier operator called me to inform that was arriving .. never happened with other couriers.
- when I saw the door defected I contacted the call center and without any long wait a really nice girl explained me what to do.
- I followed her instructions and I sent the email
- 2 days after (Sunday) when all the rest of the people do not work, I guy called me about.
I had the replacement
I fixed the day to collect the doors to return. In that day I had to go to pick up the children from school and I left a message for the courier at the front door... he arrived, called me and he waited for me for ten minutes!!!!
May be I am only a lucky person...but I do not think so..
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