I am writing as a customer on the recieving end of there terrible service.. I bought an item from a well known auction site.. The seller uses my hermes for delivery.. When i buy anything again if they use this courier servicei will not purchase the item .... I was sat in my house waiting for delivery when i heard the letterbox go. I picked up the parcel from the doormat and realised it was empty and the parcel was open at this i noticed the delivery driver quickly drive off before i had chance to flag him down so i contacted the myhermes direct who told me i had just signed for the parcel.. I could not believe what i was hearing.. I stated that i had not signed for anything and would like to see this signature.. Which they did,, it was just a roughly squiggled s.. So people be warned if the delivery driver takes a fancy to your item or it gets lost they just fake a signature.. I have reported this and all relevant evidance to trading standards..... DO NOT HAVE ANYTHING TO DO WITH COMPANY.....
Jo V Wilson found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.