Hide behind what they claim is French jurisdiction even though they are delivering into the UK. If the item is damaged in transit it your fault apparently.
Customer service began shouting and abusive stating it was my own fault. Would not allow me to talk and insisted that the matter was closed and they would not communicate further on the matter then began insulting me.
In short I can honestly say they have provided the worst experience and customer service in my entire history of ordering online.
Buy your products from people who care about your custom.
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