Bought a Nintendo ds lite for my daughter when i received the item the box was damaged and the packaging fell apart.
The touchscreen was very unresponsive there where finger prints all over the screen within 2hours of my daughter playing this system the screen froze and went a bright purple colour.
I sent the item back because it was faulty stating that i want a refund but they refused because they said the packaging was damaged.
So i would have to buy new packaging to send to this company in order for me to get a refund on a faulty product or i would have to pay them to send me this FAULTY product back to me.
The manager was rude and unhelpful he basically just wanted me to get off the phone.
My advice is to avoid this company at all costs they will say anything not to give YOUR money back!!
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