I ordered a specified date delivery and was anxious as I had been let down by another internet nextdaymatress company the previous week. I received an email and text notification the evening before and a 2 hour delivery window. The delivery guys were on time, polite and cheerful and carried the mattress up to the first floor bedroom without any fuss. Great!
Ordered 2 Deanta doors to be delivered on a Friday so they could be hung over the weekend. If they were ok we were going to order 6 more. They didn't show up and when I phoned I was told that the doors were at the depot awaiting collection by the courier. My father-in-law waited in all day for these and now we can't hang them at the weekend as planned. We have to wait until Monday!!! I'm really angry. This is an unacceptable level of service and all customer services offered me was an apology. I'll be looking to see if I can buy these doors elsewhere.
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