Mrs Elaine Renwick´s profile

Reviews (2)

Mattressman

Good mattress, great delivery service

I ordered a specified date delivery and was anxious as I had been let down by another internet nextdaymatress company the previous week. I received an email and text notification the evening before and a 2 hour delivery window. The delivery guys were on time, polite and cheerful and carried the mattress up to the first floor bedroom without any fuss. Great!

Worldstores

Weren't delivered on the right day

Ordered 2 Deanta doors to be delivered on a Friday so they could be hung over the weekend. If they were ok we were going to order 6 more. They didn't show up and when I phoned I was told that the doors were at the depot awaiting collection by the courier. My father-in-law waited in all day for these and now we can't hang them at the weekend as planned. We have to wait until Monday!!! I'm really angry. This is an unacceptable level of service and all customer services offered me was an apology. I'll be looking to see if I can buy these doors elsewhere.

Julieand Alan Williams found this review useful

20 May 2013

Reply from www.worldstores.co.uk

Dear Mrs Elaine Renwick,

I’m sorry to hear of the delay with your order. I’m looking into this at the moment and will contact you shortly to resolve.

Kind Regards
Prachi

Mrs Elaine Renwick´s profile

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Mrs Elaine Renwick
Reviewer
United Kingdom

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