For some time both we and Key felt that equity release was not for us.
Then circumstances changed and, when we both felt it was right, Key made it happen quickly and efficiently. We were kept fully informed of status and costs and would, we're sure, have been kept informed of any problems. There weren't any!
We were particularly impressed that there was never, at any time, a sense of pressure and that all potential problems were raised for discussion by Key themselves.
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