Hannah Biggerstaff´s profile

Reviews (1)

LookFantastic

lacks good customer service, but very quick

Very unreliable customer service, completely misleading offers and discount codes which cannot be used on the majority of their stock, so are in effect useless for most purchases.
However LookFantastic does have very quick delivery and a good selection of products sold.

11 June 2013

Reply from Lookfantastic

Hello Hannah,

Thank you for your review.

We're sorry to hear that you have been disappointed with the discount codes and offers available on site. It is reassuring that you're so pleased with the delivery and wide selection of hair and beauty products available.

Please provide your order number and we will be more than happy to look into any customer service issues that you have experienced.

Many thanks once again for your time.

Kindest regards,

Lookfantastic.com Customer Care Team

Hannah Biggerstaff´s profile

profile image of Hannah Biggerstaff
Hannah Biggerstaff
Reviewer
Female, 1995
United Kingdom

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