Just like the person below I was also expecting a mattress from Amazon today. Just like the person below I didn't receive it. Of course no card had been left and it was only through the online tracking that I saw the driver had claimed attempted delivery at 16:50. On a Friday? Of course he did! It's a shame he didn't bother to leave the card to prove it, just as he didn't on the previous two times I've waited on large packages from City Link. And once again I have to drive to the depot 10 miles away and hope that I can somehow fit the box in my 2 seater car.
While I'm here I may as well mention the last time I had to deal with this company. They failed to deliver a telescope- same story, the driver claimed attempted delivery but no card was left. I went to the depot, was kept waiting over an hour before being told they couldn't find the box and I'd have to come back the next evening or it would just be returned to the sender. Again I was kept waiting over an hour before they found it despite being told the night before that someone would put it to one side so I wouldn't have quite so much of another evening wasted.
In short CityLink deserve to go out of business. The sooner the better.
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