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Reviews (1)

Hudson Reed USA

I am disappointed with the product and the turnaround time for inquiries.

The showerhead arrived with a dent and I am yet to receive a response on how to return the material . The contact number in the website is incorrect. I emailed the company five days ago and have not received a response. I completed the online return form and it shows pending review. I am not exactly sure what it is pending. I'll be contacting my credit card company to put a dispute on the charges.

André Mercier found this review useful

20 May 2013

Reply from usa.hudsonreed.com

Hello,

Thank you for your response.

I apologise for the late reply, we have been dealing with a larger than normal level of queries at the moment and are making it our priority to answer all the outstanding queries as soon as possible.
I have just checked the system for you and this one has now been answered. We shall endeavour to have the reply return time shortend asap.

I would like to thank you for your patience with this matter.

Kind regards
Rachel
www.hudsonreed.com

Fresno´s profile

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Fresno
Reviewer
United States

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