The irony of receiving an email requesting feedback on customer service when I am still waiting on customer service to get back to me about my refund.
I received the boots I ordered 3 weeks after ordering them only to find although the box was labelled correctly there was a different pair of boots in the box! Not the ones I ordered at all.
I now have to wait for Boohoo to refund me even though their NZ warehouse received my returned boots weeks ago.
Not impressed and will not be purchasing again.
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