I Unfortunately lost my job due to the company going bust so didn't have enough money to pay this back all at once.. I asked to set up a payment plan but was refused and the customer representative 'Loretta' was extremely sarcastic and rude.. didn't take any notice of what I was explaining to her and never read the comments properly it took me nearly an hour of online chatting with this very rude person to then come out of the other end with no solution at all apart from the fact that they are going to carry on trying to take money out of my account even though I have explained that nothing is in there.. EXTREMELY UNHELPFUL I would give no starts if I could.
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