I was without internet or telephone service for 5 weeks. BT technical support continually scheduled home visits by engineers, but they never showed up, meaning I had to take the best part of a week's holiday only to be stood up by BT!
I enjoy using hotels.com, especially in conjunction with a cashback website (e.g. topcashback or quidco)... You get, say, 8 - 10% cashback from the website, then you can earn free nights from Hotels.com on top through Welcome Rewards... total rebate of almost 20% on a hotel stay. Not shabby.
I've found a lot of packages delivered by Amazon are now coming via DPD, which is a huge step up from some of their other delivery co's. I like that I get a text message the day before delivery asking if the date is good - and being able to text back if it's more convenient the next day or the one following that. I also really like the 1 hour slots, which have all been accurate so far.
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