I came across this website when shopping for new supplements and I've got to say it has the best deals of the products I usually buy plus all the reviews and even videos on some products really helped in looking for new stuff.
The delivery was really fast and there was full communication from the site and delivery company via email throughout. When I got my parcel I was very pleased and I was even surprised to see a few free goodies had been included within the order. I would definitely recommend this website and I will be using them again in future.
I have placed several orders with zavvi now because there prices are good and they are quick, well only when things are ok.
I have had a few orders now where I have pre-ordered items and I had no notification the dates had changed, nothing on the website to say the date had changed.
I do keep receiving an email saying they are looking into the problem and they will tell me once they know what it is, well after about 10 emails you start to think they aren't doing anything at all. I only found out the dates had changed by going on another website and looking for the items in there. I emailed zavvi to say "is this was what's going on with you too" only then did I get a reply to admit the dates had changed.
So they really weren't keeping me up to date, I did all the leg work they just send an automated email every so often. I'd really like to see them follow up on the promise that they will keep me informed in future, the delay doesn't bother me just the fact they clearly were not going to tell me.
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