I have ordered products a couple of times from probikekit, both time i have received the goods promptly and intact. I also required an exchange in size for an item, which meant i had to return the first item and place a new order for the second which was a little inconvenient. However, when the returned item did not arrive at probikekit's warehouse on time i was aksed to send a copy of my proof of postage to them and my refund was processed soon after.
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