We purchased one of the most expensive mattresses from Memoryfoam Warehouse called the Signature Plus, pocket sprung with a memory foam layer and a comfort layer of wool. It was advertised as 'medium soft' and this was appealing as both my wife and I find hard mattresses very uncomfortable. The mattress was firm when it arrived but I thought it would soften up. After three months it started collapsing in on itself and we contacted Memoryfoam Warehouse to complain. They sent someone down to check the mattress and two deep impressions were clearly visible. It's now six months later and we're still waiting for our replacement mattress.
I've been getting 24 hour headaches which I'm certain is related to this concrete mattress so I decided to buy a competitors mattress which is blissfully comfortable. I will never buy another thing from Memoryfoam Warehouse. While they have always remained polite, they are selling defective mattresses with no enthusiasm for rectifying their mistake. Beware.
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