John´s profile

Reviews (3)

Garden Best Buys

Did what they say on the tin

Ordering quick and easy, delivery on time and goods up to spec. Best price I could find on the day so what else do you want.

Pixmania

Only if you read French

I ordered a mobile phone, price and delivery were excellent and absolutely no complaints, however the manual sent was in French and despite a promise to rectify this still no manual. If they want to sell into an English speaking country surely should provide the goods.

14 June 2013

Reply from www.pixmania.co.uk

Hello,
Thank you for your review.
I am glad that you are pleased with the price and delivery of your mobile phone. I apologise if you have not received a UK manual.
As stated in our Terms & Conditions, some instruction manuals do not come in English. This information will be clearly featured in the technical information sheet of the specific product.
You are able to download the English manual via your Pix&I space on our website.
I invite you to contact me on emma@pixmania.com with your order details if you would like me to send you a printed version or if you require any further assistance.
Kind regards,
Emma
Pixmania Mediator

NP Autoparts Limited

Good Customer Service

My order did not meet my original expectations after reading the website. However after a telephone conversation it was agreed that I return the item. I accept that I may have misunderstood the product description, but nevertheless a return was agreed.
First class customer service I will shop again here.

John´s profile

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John
Reviewer
United Kingdom

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