A broken website resulting in payments being taken but no tracking of the purchase, no live customer support whatsoever except for a MSN style chat service on their site, which the operators leave often while you talk to them. Eventually, from moaning enough (and I payed £50 for something, but I got no game so I like to think I payed for my right to complain), I had "Jayde" refund me for the problem, but not the full amount. She only refunded one of the two titles I payed for, and the VAT (20%) wasnt refunded either. Its basically digital thievery and there is no way whatsoever you can complain or report the issue. I would say avoid this website and use another online distributor, like Play, Amazon, Tescos Direct etc. Ive never had an issue shopping online, but congrats GAME.co.uk, you changed that!
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