David Henderson´s profile

Reviews (1)

Ebuyer.com

Shoddy merchandise

Recently tower case got damaged and i needed to replace it with a budget one so went to Ebuyer and bought the MA-1199 Matx case.
At first glance it looked ok but soon the truth became clear...

thumb screw holes were out of line at rear.
the motherboard didn't line up with the I/O shield.
the button on the stealth cover for the optical drive was covered when open.
a 120mm fan could not be fitted, as advertised, because the riveted hdd cradle is in the way.
most of the side vents are blocked by the design of the chassis.
virtually no deburring had been done leaving sharp edges throughout.
I/O shield cut out is excessively tight.
screw holes for mounting drives are misaligned.

All in all a few of these things would be acceptable on any budget case but not all at the same time. It only leads me to think that they dont care what they sell in as far as quality is concerned. I dare say higher end items would be better vetted but there should be NO exceptions when it comes to quality control.

Maybe I was just unlucky with my first purchase from Ebuyer. But as I cant be sure I will not be buying from them again.

Mohammed U Ali found this review useful

29 May 2013

Reply from Ebuyer (UK) Ltd.

I would like to apologise for the poor quality of the goods you have received. I was shocked to hear of the many things you have reported is wrong with the product.

I have passed your comments on to the Product Manager who can look into this with the manufacturer.

If you can advise of your order number I can arrange to collect the item from you and process a return?

Once again I would like to apologise for the level of quality of the product, and for any frustration this has caused.

Kind Regards,

Lucy

David Henderson´s profile

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David Henderson
Reviewer
1971
Aberdeen, United Kingdom

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