Margaret Woods´ profile

Reviews (2)

Took £9.99 for non-existent "Express Delivery" via Amazon

"If you order after their Friday cut-off time of 3pm, this company will still take your £9.99 for Amazon's advertised "Express Delivery" of 1 - 2 days even though they know they will not see the order till Monday morning. Then they don't even dispatch it till Tuesday!!! It is advertised as 1 - 2 delivery days not dispatch days. Amazon should crack down on this abuse of their customers."


Robbery without violence - not yet anyway

This company is NOT TO BE TRUSTED. Run by the Beresford family whose track record is appalling as company directors etc. They will take your money but you don't get the goods or a refund. I don't understand why credit card companies allow these people to take money. It is just another form of theft. Absolutely scandalous. Please take your custom elsewhere, this company is rubbish.

18 September 2013

Reply from Gillygifts

I have apologised to this customer and issued a refund. I was suffering from throat cancer and this caused a huge disruption to our business.

Margaret Woods´ profile

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Margaret Woods
United Kingdom