Very nice products, my order was delivered abroad within two days while I expected it to take a week or so. Customer service and commitment seems as good as it gets: I had some concerns and sent an email, I received a reply within an hour.
So I will certainly order again!
I ordered a Falco longbow and it was sent out very fast. I was kept well informed about progress, tracking info etc. so far all perfect.
But unfortunately the bow arrived with distinct scuffmarks on 2 parts of the riser and the string was not well made and unusable. I sent them an email of course but after several days am still waiting for their reply...
So I guess you can be lucky but maybe you shouldn't expect any customer service after sales.
Na een aantal bestellingen gedaan te hebben ben ik zeer tevreden. De keuze is ruim, ook in minder courante merken. Artikelen die als op voorraad zijnd worden aangegeven zijn dat ook daadwerkelijk(!). Na de bestelling is de communicatie perfect en wordt de bestelling altijd de volgende dag bezorgd. van harte aanbevolen!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.