I ordered one of their bundles online and from the off, the service was rubbish.
Sent only part of the order despite telling me I signed for it all! The bits they forgot to send were the actual Camera and bag!
Phone every day for a week and was promised a call back each day. This never happened.
Finally spoke to a Manager and was assured a call back but again never happened.
Asked for full refund to which she said we will refund you in full. I checked what they were refunding and she said £267. I had paid £619!!
The customer services at this company is a total joke and in a way I am glad it all fell through as I found the package cheaper elsewhere.
Avoid unless you enjoy hassle
I always try and fly BA where I can.
Subject to acts of god (thanks for the volcano!) BA nearly always leave on time or within an acceptable time frame.
The planes are always clean and the staff on board could not be friendlier. They are also very helpful.
Maybe not the cheapest about but then you get what you pay for and I have always had a good experience with them.
Flying with them again next month.
Booked an all inclusive holiday to Sharm El Sheik.
Whilst the holiday was not as all inclusive as we would have expected (hence 4 star rating) the holiday was very enjoyable and well planned.
Would defo use again in the future.
For a full review on my experience, take a look at Tripadvisor.
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