Marc Mowbray´s profile

Reviews (1)

John Lewis

Knowingly Undersold & Don't Care

Recently bought some lights in JL, cost me £50 each. Product is fine. I should point out that i bought them online as they don't sell them in store. Lights were duly delivered and on the delivery note it was clear that JL had just acted as a reseller, item was sent direct from their warehouse. So I Googled them and found i could buy the same thing for £27.40 instead of the £50 I paid JL. When i queried with JL they basically said tuff, we only price match if the competitor has a high street store, i pointed out that they only sold this product online but that didn't seem to matter. They have lost me and my family as a customer now.

Marc Mowbray´s profile

profile image of Marc Mowbray
Marc Mowbray
Nottingham, United Kingdom