This company usually provides me with the best quality flowers and service, but on this occasion the Amazon bunch was not up to scratch. They were clearly not fresh, the foliage was yellow and brown on the edges and the main bloom was looking old and tired. The second bloom should have been the same, but it was a thin weedy poor substitute. This is usually my favourite arrangement, so I won't know what to do when I want to buy flowers for myself again.
We had a lovely day in the Jewellery Quarter yesterday, looking for a ruby to celebrate forty years of marriage. We went to Marlows first, where Margaret remembered that we had bought a beautiful diamond from her last year. In fact, she recognised the stone! It needed resizing and this was promptly organised. Then on to the task of finding a ruby... I saw a fantastic ring, a great price was negotiated, but I had to be sure that it was the 'one', and we hadn't looked anywhere else. Margaret understood and happily we left the store to go searching.. Look where you like, you will come back to Marlows. When we returned to collect my resized diamond ring, we looked again at the ruby. Nothing anywhere else had come close to the colour, quality and style. It was perfect for me, so now I have two fantastic rings from Marlows. Thank you Margaret for your expert advice and friendly service.
Chris and John Hayes
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