I sent a review at start of November in relation to chairs ordered April 2013 delivery time was changed three times after numerous calls to telephone operators I eventually got a call on 2nd November from Valerie who seemed to know what she was talking about she checked with suppliers and told me my chairs would be shipped to spainas planned at end of November for delivery to me week 7th dec after her call I felt a bit more confident that I would receive my chairs two days later I checked the website to see that my delivery was pushed forward for the fifth time for delivery end of jan 2014 this would now be 10 months since order placed Valerie what happened to the information you gave me re my delivery I now have no option but to try and retrieve my money via visa and continue with my legal action to prevent this company from trading
Following this review I was contacted by Valerie who assured me that my chairs were on track for delivery to Spain at the end of the month as she said she had checked I was happy with the information however today I looked at the website to find that the delivery date is now pushed on again for the fourth time to jan 2014 I want the chairs or will proceed with my legal action to prevent this company from trading in Europe
I placed an order for 4 grant featherson chairs on 17april and paid 753.20 euro delivery expected August when it came near to delivery time it was pushed forward to October 7 th and yet again when it came to near delivery time it was pushed forward again to December this is completely unacceptable I have made numerous calls and received calls from people who just sit at a desk and don't know anything about company where the warehouse is based or who the manager of the company is I asked all these questions and was told the supervised would contact me heard nothing since I just want to know where my chairs are and when they will be delivered someone must know that truthful answer I have commenced legal proceedings through European circles to prevent this company from trading they are not open honest and transparent just let me know where my chairs are and don't get a guy sitting at a desk who hasn't a clue to call me I want to speak to someone who will tell the truth
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.