I feel I can always trust ASOS. I get my items delivered so quickly (less than a week from UK to NZ!) And they are always excellent quality. The free shipping is fantastic and their customer service is phenomenal! The only problem I ever had with them (from buying with them over 3 years many items) was recently I got sent the wrong item by accident, I emailed them and they got back to me within 5 minutes, apologizing and letting me know they had sent out a correct replacement item, and they would refund me postage costs when I sent back the original. I thought that was fantastic service!
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