Just read a lot of bad reviews and also good reviews here ,, I can only relate my experience with Lightrabbit ,I placed order end of 27th Oct 2013 received only 2 bulbs about week later instead of 2 lots of 10,,e mailed on fri to explain situation, I then received a phone call from Lightrabbit on Sat morning the guy was lovely to speak to I explained and he made apology for what happened assured correct order would be dispatched waited for the 10 working days to pass no goods e mailed again and tracking said being processed by Royal Mail,,
I phoned their customer care ,again the guy was very friendly and very helpful said sorry for inconvenience caused but sometimes things go astray when posting this way rather then by courier ,gave me a new order number and said it will be dispatched right away, told me they would take other order matter up with Royal mail themselves after a few working days order arrived ,did exactly what it said on the box led 5 watt cob light are fantastic in my kitchen using 90% less electricity .
As it was coming up to xmas things will go astray at times and this is no fault of the lightrabbit company as its out of their hands once dispatched ,so once they rectified it I was happy out good led bulb at a good price what more do you want.
Maybe I was a lucky 1 but I would do business again with them no problem, as I said friendly and helpful staff, , Thanks All
P.S Hope someone finds this helpful
Hi bought a Blaupunkt TV from pixmania site,,delivered on time ,well packed,,Adopter wasn't supplied as stated with purchase but when I e-mailed customer services it was delivered few days later sent 2 for inconvenience,,all in all very happy with TV and with service,,will use them again ,,I had read some bad reviews about them ,,but in my experience I have trust in their site and their service,,keep up great products and price,,Thanks Jim
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