We have several items of indigo bedroom furniture which is solid and hard wearing. However several years later when we are now moving and i now need to dismantle my bed i am alarmed to see how shoddy the bed has been assembled. The screws used have a star shaped head which means i need to purchase a special screwdriver to dismantle and have been put in by drill or lectric screwdriver which means hey are so difficult to removed. I am dreading taking the frame apart! My advice great furniture but disappointed with assembly amd shoddy materials used.
July 2013 i have now dismantled my bed and moved. Dismantling the bed was very easy and the frame very well made. The customer service i received was excellent and the company was genuinely bothered that i was having difficulty with my furniture and even offer to come up and dismantle it for me. So refreshing to find a company still interested in their customer after they have paid for their items. Well done indigo great company ethos!
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