Yvonne Walklate´s profile

Reviews (1)


can't talk talk

Absolutely the worst ever service, from customer service to no service, several complaints resolved in aparently no line faults, then an engineer came round and confirmed there were several, up to 15 times in one min...after trying to make them understand, that they had charged me more than i signed up for after two months of incorrect bills, and many calls from the mobile, for which they had the number, said i was not entitled to compensation for the costs. they would not let me lodge a complaint after 60 mins on the phone, and said they would call me every day until i agreed to close it, well i won't. only offered me what they had overcharged in the first place. they wanted 98.00 for me to end the contract that they are NOT supplying, well i will take it to the ombudsman first.Oh and as if by magic the line came back for 5 mins, and low and behold their systems are always down so you can't be transferred to someone with a brain and have to keep pressing 1,2,3,4,5,6,7 and repeating all your details over and over, so frustrating and angry. don't go with this lot.....

Yvonne Walklate´s profile

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Yvonne Walklate
United Kingdom