Jamie Davies´ profile

Reviews (9)

Bonusprint

Always High Quality

I've used Bonusprint for many years and can never complain about their service!

Always using the highest quality printing materials they delivery quality everytime, and the prices are hard to beat, I ordered over 200 prints from a recent holiday and they cost under £20, which is a bargain!!

Myhermes

Never Had Problems

Often use them for ebay sales when having a clearout and never had a problem.

Standard delivery qualifying on ebay and fully tracked, and insured up to £50 complimentary - can't beat that!

Never had a problem and buyers are always happy.

Interlink Express

Excellent Service!

Like DPD, Interlink Express offer the timeslot for your delivery - a service I find is a must, don't have to guess when they're going to deliver!

The driver was pleasant as always and delivered in the timeslot promised!

A fantastic courier service, with great tracking capabilities and soon to be upgraded to live tracking which will be very interesting indeed!

Cleanstore

First Class Service and Price!

First time using Cleanstore to purchase a pressure washer cheaper than any of their competitors!

Delivery next day as promised along with SMS updates, will definitely purchase from again!

Euro Car Parts

Great Company and Range - Poor Customer Service

Euro Car Parts are fantastic for their range of products, and unbeatable prices - I've never found some of their branded items cheaper.

I purchase a lot of Meguiars products from them and they're cheaper than all their competitors, however, they lack in the customer service area.

Trying to speak to them on the phone leads to a long queue lasting nearly half an hour, and their live chat is where I just get ignored and never have a response.

This I feel lets down their service a lot, I'd rather if the chat was busy they closed it as opposed to ignoring me as I feel this lets them down an awful lot. All I needed from them was a tracking number (something which they could easily add to the account section of their website, or to an email).

Peter Herring found this review useful

22 July 2013

Reply from Euro Car Parts Limited

Hi Jamie, first of all my apologies for the longer than expected delay in getting through to us.

We have 24 customer service team members who cover the phones and live chats, and at most times during the day we have no problems. However, between 9-11 and the lunchtime period, our call volume literally doubles.

On the positive side we have just recruited 4 additional team members who have almost finished their training, and will be ready to take your calls before the end of the month.

Regarding Parcel Tracking, our current carrier/system does not provide this service. However, within the next few weeks we are moving to UPS which has a fully live tracked function.

Once again my apologies for any inconvenience caused, and I give you my assurance that we will do much better next time.

Sales Director - Euro Car Parts

Amazon

No Problems

Amazon.co.uk is great, and add on their Prime subscription and you've got great savings, I purchase over 50 - 100 items per year on Amazon, and having unlimited One Day delivery with Prime is excellent!

Their only downfall is when they use Yodel as their courier, their couriers can sometimes let them down, but customer service is always good and very helpful!

Couldn't recommend Amazon enough! Fantastic company!

XDP

Great Service and Pleasant Driver!

I've never had a delivery from XDP before, I had ordered a Petrol Lawnmower on a Friday morning, and by Monday morning at 10am it was at my doorstep as promised!

Excellent service and tracking with a timeslot too! Can't be better! Drivers from your Bridgend (Pyle) depot were also very helpful and pleasant!

29 May 2013

Reply from xdp.co.uk

Hello Jamie, Thankyou for taking the time to post this positive review, your comments will be passed onto the relevant depot.

It always good to hear from a happy customer, With over 12000 parcels a night going through the network, things do sometimes dont go as planned, but XDP actively do try resolve as a matter of urgency.

Kind regards Jennifer

Yodel

EDITED Good when they deliver!

----EDIT------
I've received two deliveries from Yodel, via a physical Yodel van and not a local courier and can confirm the service is back to the great standard once again, driver is pleasant, and parcels are delivered promptly and on time! Great service once again!
------------

The past few months they've let us down in our local area, I am an Amazon Prime member and I dreaded getting a delivery from Yodel, next day services often weren't next day.

My most recent experience was they couldn't deliver due to a road closure! Although all credit goes to Lee on the Twitter account, he eventually helped get my parcel delivered and I thank him for that!

It seems some improvements need to be made, and I'd gladly up my rating if they improved, however Amazon no longer use Yodel locally with me, so giving them that second chance may take a while!

29 May 2013

Reply from Yodel

Hi Jamie

Thanks for the review, we love it!

Hope you have a super day! :-)

Lee

DPD UK

Best Courier around!

In my local area I've had deliveries from many different courier companies, however, DPD are by far the best, and Andy our driver is always pleasant!

DPD give a one hour timeslot - the most helpful thing ever saves waiting in all day long! And tracking is also accurate and always up to date, and when they say next day, they really do mean it!

A great company and a great service I always recommend!

29 May 2013

Reply from DPD UK

Thanks for the glowing words Jamie! :D

It's really pleasing to hear from a happy customer - good to hear that you're such a fan of our Predict service!

Make sure you get in touch if you ever have any queries - socialmedia@dpd.co.uk

Kind regards,

Bobby.

Jamie Davies´ profile

profile image of Jamie Davies
Jamie Davies
Reviewer
Male, 1992
Bridgend, United Kingdom

About