Booked benidorm from the 11th September to 18th and on payment screen error message appeared asking me to check if the payment had been taken from my credit card and to then call their customer service dept.
I can see a pending transaction on my credit card. And I havent recieved any booking details.
Disappointed in the turn of events.
I am one of those people who switch their accounts between bank to maximise deals.
Firstly I would say I have banked or had an account with all the major high street banks in my years.
1. Change barclays overseas customers service telephone line back to the uk.
The advisors cannot converse with their customers and sometimes you are left wondering why you have bothered telephoning the bank in the first place.
I would say If you have watched The Best Exotic Marigold Hotel a scene from the movie is where she teaches the call centre on how to deal with customers as human beings.
2. Great customer service in branches I have found.
One advisor called anne at st anne square manchester delivers excellent customer service each time I see her.
3. I haven't yet had any issues with the product or charges. So I cannot comment. From reading the terms and conditions they seem fair.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.