Initial order arrived the day after I placed the order. Unfortunately one of the items delivered was not what I ordered. So I contacted them and they arranged to swap the incorrect item with what I had ordered, and again this second order arrive the next day.
Very prompt service and great customer care.
The microwave did arrive on the date and within the time slot specified.
Upon opening the box, which did not appear to have been opened before, I noticed there was a slight dent on the top of the microwave.
Also it looks like there was a protective cover around the case of the microwave, which had been removed. I base this on the fact that there is still some sort of covering around the screws in the casing.
I have double checked my order and I cannot see anywhere that indicates that I ordered a refurbished microwave. But that is certainly the impression I get.
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