Sean Ayton´s profile

Reviews (1)

Interlink Express

Awful service

I feel completely let down by this company, this is one of the worst delivery services I have ever experienced.

I received a text from Interlink Express about my next day delivery explaining my package would be with me on the 29th of May, when package was not received I called the customer service line and was told that next day delivery is now not available to my postcode and that I would 100% receive the package on the 30th of May.

I went onto the website and again the package had not moved from the sortation facility, when I called customer service again they said that my package had missed its van and would now take another day before delivery could be made, when I asked the guy to give me reason for this I was told it was a system issue.

I am extremely angry at this because again I have taken time off so I can collect the item ordered and again it was for nothing, I will now have to take another day off for the "delivery" tomorrow but to be honest I do not think I will be getting it this week. Worst service ever!

30 May 2013

Reply from Interlink Express

Sorry to hear this Sean :(

Please be assured that I've asked customer services to look into what's happening, and they'll call you ASAP with a response and a solution.

You can email me at socialmedia@interlinkexpress.com if you need any additional assistance.

Kind regards,

Bobby.

Sean Ayton´s profile

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Sean Ayton
Reviewer
1986
United Kingdom

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