Charlotte Langford´s profile

Reviews (1)

Sales@Moonpig.com

Card and Mug- could see the pictures

I recently used moonpig for a fathers day present and when my order arrived the picture on the mug was a black blob and the cards images were unclear . we rang them up and the said the would give us 50 percent off. I thought it should of been free since I saved up for it. I would of thought someone would of rang up since the image wasn't clear and gave me a new one with a new photo. I spent nearly 20 pounds and another 6 pounds making it nearly 26 pounds for poor quality . This has happened to me twice when I ordered my teacher a leaving card and words were changed and words were missing ( I didn't miss them out by the way my mum and dad proof read it). I would certainly not recommend their mugs and always choose a bright picture. I did not know about this and you can ring up for picture quality which I also didn't know about. Maybe they should make this more clear before you click add to basket. Hopefully. this has been helpful.

Skears found this review useful

Charlotte Langford´s profile

profile image of Charlotte Langford
Charlotte Langford
Reviewer
1998
United States

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