6 deliveries by the same person over the last few weeks. The man reeks of cigarette smoke which then stinks out my parcels. The last one was quite potent, it made me gag (and I live with a smoker!) it must have sat in his van for a few days so a £200 dress has to go directly to my dry cleaner. All the other items were washed immediately. Even the paperwork smells! I thought it was illegal to smoke in a company vehicle but apprently he's self employed so can do whatever he likes in his own van. Complaint left with Hermes, let's see what they say.....but on the other hand he does deliver in a reasonable time.....
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