Simple: on two occasions I booked a QUAD room, to ensure myself and a friend had ample space, traveling with a lot of equipment/baggage. On the first occasion I was given a TWIN, and on the second a TRIPLE.
Why would I get a TWIN if I was booked a QUAD room?
I complained and about 1 month later it was explained to me since I'd only specified two guest names a TWIN or TRIPLE would suffice. But that's not what I booked!
Bottom line: I DID NOT GET WHAT I PAID FOR.
After reading some worrying reviews I decided to take the plunge, they were £20 cheaper than anywhere else I could get the product (Garmin Edge 500). Paid via PayPal just in case, but product came delivered next day as promised, I was able to track though DPD website and see exactly when it was going to be delivered. All good!
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