I placed an order for good in region of £50 on 18th Dec - money came out of my account immediately and I received an email advising my order was being processed. So far so good but since then - NOTHING.
I have called repeatedly - phone always engaged. I emailed requesting an update - no response. I used the website "contact me" feature - no response. I have emailed again on 18th Jan requesting a full refund - so far no response. I will be waiting the required 30 days before getting my card provider involved.
Avoid this potentially fraudulent company at all costs. Better to pay a few extra quid and use a reputable online company - Baby Curls, Kiddicare & Bambino Direct have all been wonderful.
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