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Wix

Wix ignored our request and simply closed the ticket

Sent Wix an inquiry about a credit card charge from them and at some point they simply closed the ticket.
This was 3 hours after we last emailed them, and yet their email said "we haven't heard from you in over 72 hours".

This is unacceptable!

Colleen Taylor, Ben Kalskyand oeconsulting found this review useful

02 June 2013

Reply from WIX

Hey BillGuard,

I am sorry about that, please give us a call at 1-415-639-9034 during our normal business hours (Monday - Friday between, 6AM - 5PM PST) and we will do our best to solve the problem.

*Note: If you will be calling from outside the United States, we suggest that you use a VOIP service to call us. Many of these services, such as skype, allow you to call toll free numbers for free.

BillGuard´s profile

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BillGuard
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United States

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