Had a great flight to and from Malaga from Leeds Bradford on our recent holiday. Always impressed by the friendlyness of the Jet2 staff at leeds and in the countries we have visited. I always check and try and travel with jet2 if I can. Keep up the good work.
Initially we were not intending to hire a car for our week in Nerja,Southern Spain. When my husband researched transfer fees from Malaga airport it would be roughly about 140 euros for a return transfer from the airport to Nerja, so he compared this to rental prices. We knew that we would'nt be using the car much so even with the excess insurance we pre bought for £34 from the ad that pops up and petrol we thought car hire would be better value. How wrong we were. We arrived at Malaga airport and found the local agent Firefly where there was a terrible queing system full of hot, irrate customers not surprising since they had all been robbed basically. This is where my husband was told we had to buy their excess insurance because you have to have a credit card not debit card to honour the one we bought before we left, That was £65 but the real stinger the car has already a full tank of petrol, and their charge £90!!!. We used less than three quarters of the tank. There were lots of other people in exactly the same situation, it is not the sort of start you want to your holiday and we will never use them again and will make sure all my friends and family know of this too. If you were a reputable company why would you use such a dreadful local agent that charges more than double for the cost of fuel. Dreadful.
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