I ordered a shed and base on 6/5/13 was given delivery date of Tuesday 14/5/13.Then was told it would be earlier and on a Saturday-couldnt be better . It arrived at 7.30 am delivered by a very friendly man. Who told us that there was no base but it probably would be with us within a couple of days. It didnt arrive so I called customer services only to be told that they knew nothing about the base being missing.No apology or anything.They said that if I hadnt contacted them they would not have sent it out.So I was just told it would be sent out . It eventually arrived dumped on the drive of our property without any notification in full view of all to see10 days after the shed had been delivered by which time my husband was back to work after the holiday he had taken off to erect his shed. When he began to build his shed he found a crucial piece missing- the roof support bar. Rather than wait we purchased a suitable replacement it seemed a better option than looking at a useless pile of wood for another 10 days. I wont be buying from this company again . It wasnt even the cheapest and the quality wasnt quite what we expected .
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