I have never had a problem with Amazon.co.uk but with the last 2 orders thay have split the orders.. On 28/7/13 i ordered 5 items which were all in stock and dispatched by Amazon. I received an email saying 1 item would be sent separately which was ok .
Then received another email saying 2nd item sent separately which obviously meant i would receive 3 deliveries. 1st one turned up early via City Link,
2nd between 10 and 11 am via DPD and final one via DPD again between 11 and 12 am .Seems a bit silly but, hey i got my stuff by 1 pm so can't complain too much..
Have been a customer of Honour for many years, mainly through visits to their shop in Waterloo.
Recently i decided to try the online service and all i can say is Great service!!!
Ordered on Thursday Morning , paid a bit extra for next day delivery and had my goodies by 11 am. Definitely using again...
I ordered a Skater Dress and Swimsuit online last Monday and have to say what a simple and efficient process it was.
I chose to pick it up on the Saturday from Eastbourne store because i was going to be down that way.
All through the process i was kept informed via email , when order was dispatched, when it arrived in store and when it was ready to be collected..
Once i arrived in store i headed to collection point and gave the assistant my name.
She went out back , came back with parcel ,asked my address then handed it over and that was that.. Simple...
I will use this service again.
Placed an order for 9 items a few weeks ago and delighted at how simple the process was. I opted for their click and collect service, they say 5-7 days and that is what it was.. Ordered on Sunday evening and collected on Saturday morning..
Parcel was actually ready in store on the Friday but i could'nt get there to collect it..
Wandered into the store and approached a member of staff, informed her i was there to pick up parcel, gave her my order confirmation and off she went to get get it.
All done in a few minutes.. I will be using this service again...
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