Groupon UK

Don't believe the hype!

True bargains on Groupon are rare... this company hype up deals. Just search around, you'll usually find comparable deals with better service. If it does all go wrong they refuse a refund and insist on crediting your account (credits expire in 12 months) so they've always got your money.

Poor due diligence conducted on partner companies, I guess they are desperate for deals.

Ryanair

Everything costs extra

Dire airline, dire service. And it is actually more expensive as they charge for everything as an extra. You have been warned.

jade found this review useful

Pet Supermarket

Arrived next day!

Fast service and a great price, only complaint is that there was no VAT invoice enclosed in the delivery for my accounts.

Magazine Group

Christmas Gifts Ruined By Incompetance

I order 2 magazine subscriptions from Magazine Group as presents for relations at Christmas. The order was placed on their website on 30th November and I received a confirmation email telling me which card would be debited and which issue my subscription would start with.

A week after the subscription should have started and I was made aware no magazine had been delivered to either person so I chased Magazine Group. Initially they fobbed me off telling me I had to called Holland to deal with Time Magazine. I did, and after much searching Time couldn't find the order. I called Magazine Group back and was told they'll escalate and report back with a solution in 48 hours. Needless to say they didn't.

I called them again a week later and was told they only act as an agent and due to data protection laws cannot chase up problems on customers' behalf.

What's the point in using them?

The orders don't get actioned;
If there's a problem they can't/won't help.

AVOID MAGAZINE GROUP AND THEEPM (PARENT COMPANY) AND GO DIRECT TO THE PUBLISHERS