Paula Mitchell´s profile

Reviews (1)

Thesignbuilder

For the price i thought the print would be a bit better

I expected a better quality of print for the price i had to pay, delivery was slow and they didnt communicate with me, i had to chase them up.

04 June 2013

Reply from Citaglen Ltd

Hi Paula,

I am very sorry that you wasn't happy with the time scale or communication. Please note that in order to give you the best prices we produce the products as printing cycle; it seems in this instance your order was placed at the very start of the product cycle making your order a longer lead time than normal. We are currently working on a new system which will inform all customers where their orders are in the production process, This will keep you up to date with your order but this will take a while to be programmed into our order system.

Kind regards Russell Pearce

Paula Mitchell´s profile

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Paula Mitchell
Reviewer
United Kingdom

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