Tracy´s profile

Reviews (1)

Seraphine

Good selection but size chart is way off!

Seraphine offers a nice selection of dresses but the sizes are way off compared to all other stores. I am normally a UK10 - pregnant or not - and this is what I ordered. The dresses arrived promptly and are of a nice quality but are enormous! I realize it is maternity wear and so the sizes vary slightly and need to accommodate a growing bump, but these dresses are much, much, larger than any size 10 maternity wear I have ever seen. In addition, the "ivory lace cocktail dress" is a much darker colour than what is pictured and described on the website. The underslip is brown, not ivory. And I had to place my order twice because the website is not updated on weekends. Received a very poorly written email from the company telling me my size was no longer available. But when I went back to the website it was still available for one of the dresses so re-ordered it a second time. Was looking forward to receiving them but promptly returned them when I saw how big they were.I would strongly hesitate to order online from this company again when you can't try the clothes on. Would recommend ordering 2 or 3 sizes below what you normally order if purchasing from Seraphine.

Kate Mackenzie found this review useful

13 June 2013

Reply from seraphine.com

Dear Tracy, thank you for your feedback on our luxe range. We are sorry to hear that the 2 dresses ordered were too big as it is generally our jersey dresses having a generous fit. We have received your dresses back and we can confirm that a refund has been processed on the 6th of June. Kind Regards, Julie

Tracy´s profile

profile image of Tracy
Tracy
Reviewer
United States

About