I rang to order a washer-dryer as my old one had given up the ghost and as my wife has medical problems our bedding needs washing every other day to prevent infections spreading.
Now I explained the reason for the item required and asked if said item was in stock Yes she said it is showing 10 available for next day delivery Great so I paid on my card and waited for the delivery notice You can understand my anger when I went online the next day to check on when my item would be delivered only to find this notice" you will be contacted when the supplier receives new stock"
I tried to ring on the help line the knowhow and got some stupid message saying what I had already read so come the Monday Morning I eventually got to speak to a human I asked why the item which was out of stock with no estimated delivery date was still being advertised as available!!
after being told that it might take upto 4 weeks before a shipment arrived at the supplier I cancelled the order and was told it will take between 4 and 7 days for the funds would be returned.
We are a disabled couple living on minimum state benefits and this item cost £300 and we have no extra funds to go and purchase on from a another supplier so not only did they mislead us by added insult to injury by taking our meagre reserve funds for an item which then did not have nor had any notion of when one might become available
They have endangered my wife's health with these actions and I will never buy goods from Curryspcworld again nor with my extended .
If this is how they run their business it will not last much longer.
To the C E O
Please answer this one question are you going to pay the costs incurred whilst you kept my money taken on false pretences?
I have kept a copy of this posting and will post it where ever I like until this problem is solved to our satisfaction
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